Contact

Let's talk?

Need help?

FREQUENTLY ASKED QUESTIONS

Everything you need to know about Cogtive

What does Cogtive do?

Cogtive is an IoT- and AI-based MES+MOM software for process optimization and productivity gains in factories and manufacturing plants. The solution collects data, processes it, and delivers a clear digital view of the shop floor for managers and production line operators. Through artificial intelligence and video recognition, Cogtive identifies improvement opportunities and routes them to the right person, with the right role, to solve problems before they become significant.

Why do I need a solution like Cogtive?

If you want to increase your factory's efficiency, reduce line downtime, improve production rate, optimize labor use, and reach your factory's real capacity, Cogtive will help.

How long does it take to implement Cogtive?

Cogtive is a plug-and-play system: once you start collecting data and upload the base information (equipment, products, and speeds/cycle times), the data starts being generated. Simple, fast, and easy.

Can I install Cogtive on any equipment?

Yes. The system can be implemented on any type of equipment or production line: discrete/continuous production equipment (with sensors to count approved and rejected products, regardless of line size), batch equipment — tanks, mixers, coaters, and reactors — where process/recipe duration can be measured, or even manual lines with no automation at all.

What hardware investments are required?

Data collection can be done manually — with no hardware investment at all — or with sensors connected to an IoT device that communicates with the software through a simple tablet, which we don't necessarily have to provide. You can reuse tablets from your sales team or other areas of the company, which ends up being a significant savings.

How long until I have data good enough to analyze?

It depends on the team's level of commitment and dedication. With a small dedicated team (for smaller companies, one person is enough) handling implementation, data monitoring, and training, you can have reliable data within about 30 days of starting implementation.

To speed up this process, we provide and help execute a step-by-step implementation plan — based on our clients' best practices and our market experience — covering everything from database consolidation to evaluating metrics and building success stories.

My company is small with few pieces of equipment — can I implement Cogtive?

Of course! Cogtive works with companies of all sizes, from small to large — the contract value varies based on how much equipment you contract. Get in touch and ask for a quote — you'll be surprised.

Is Cogtive an OEE measurement system?

No, Cogtive is much more than that. Beyond detailed OEE data and its derivatives, its main purpose is to help leadership make decisions on the shop floor, with flow management enabled by Flow View (our digital twin). The system delivers in real time:

  • Lead time information
  • WIP control
  • Equipment queue management
  • Optimal batch sequencing
  • Early detection of batch holding time issues
  • Equipment effectiveness
  • Improvement insights from our artificial intelligence, TÆLOR, and much more
I already have an OEE solution. Does Cogtive add value?

Yes, quite a lot. While other OEE solutions focus on individual machines, Cogtive provides a global view of the production process, letting you focus effort on bottlenecks and unlock your factory's full potential. It also includes insights from our TÆLOR AI, unique setup performance metrics, an exclusive holding time management system, and maintenance-related features.

We've never worked with OEE at our company. Can we still implement it?

Absolutely! Cogtive's team includes flow management and process performance specialists who can provide fast, hands-on training for your team.

Our metrics and indicators are very different from the market standard. Can I still use Cogtive?

Yes — Cogtive lets you customize parameters and indicators to fit your company's needs. Examples:

  • "In our OEE calculation, we exclude meeting/training events." You can select which events are included in or excluded from the OEE calculation.
  • "We calculate MTBF, MTTR, and MWT considering only corrective maintenance." You can select which events are included in or excluded from maintenance indicator calculations.
  • "We have several event types that differ from the market standard." You can register as many events as needed.
  • "We have alternative equipment that can process the same product." You can register alternative equipment in product routings.
  • "We want an average meal-time indicator — can that be created?" Yes! Custom indicators are created simply and quickly, with no need for support from Cogtive's team.
How do middle and senior management use the system?

Cogtive offers several metrics and dashboards that support fast decision-making and a clear understanding of factory capacity. The system also evaluates the data and identifies inconsistencies and anomalies, enabling corrections and greater confidence in the data being analyzed — decisions increasingly grounded in reliable numbers.

Batches with delivery priority or under close monitoring can be bookmarked, and the user receives real-time updates by phone or email. Managers and directors no longer need to send ten messages or make ten calls to check the status of products or equipment — it's all right there on their phone.

Can I export data to Excel?

Yes, all data in the system can be exported. Every Cogtive report can be exported to Excel, including the main calculations, module results, and registration data.

Can I connect Cogtive to my ERP or BI?

Yes, Cogtive has an open public API (RESTful) that lets you integrate with any ERP or BI with minimal effort.

How does support work?

Our support team handles technical assistance for platform users, using email, chat, WhatsApp, and phone to address customer requests.

The team also provides training, documentation, and self-service resources to help you get the most out of the solution.

Support hours: 8am to 6pm, Monday through Friday, excluding holidays.

Where to find us

🇨🇭 Aarbergstrasse 46, Biel/Bienne, Bern, Switzerland

🇧🇷 Alameda Vicente Pinzon, 54, Vila Olímpia, São Paulo, Brazil

🇺🇸 Merchandise Mart Plaza, 222, Chicago, Illinois 1871

Ready to take the next step?
Contact us to schedule a meeting.

X